//deploy
var livechatzone_host = "https://support.livechat.contact";
var lcz_site_key = 'prxio';
var livechatzone_refreshinterval = 10000; //#customerchatrefreshinterval
var loadmessages_in_progress = false;
var loadmsgInterval = false;
var currentLocation = window.location.href;
var hideIfNoOpperator = false;
var lcz_open_after = 0;
var use_ai = true;
// ?lcvis=reset&openchat=1
if (typeof test_operator === 'undefined') {
var test_operator = false;
} else {
if (test_operator > 0) {
//alert("Forcing test operator: ID"+test_operator);
}
}
function generateID(length = 8, charset = "abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789") {
return new Array(length)
.fill(null)
.map(() => charset.charAt(Math.floor(Math.random() * charset.length)))
.join('');
}
//
var lcz_vis_key = localStorage.getItem("livechatzone_visitor");
if (!lcz_vis_key || lcz_vis_key == 'undefined' || lcz_vis_key == null || lcz_vis_key == 'null') {
localStorage.setItem("livechatzone_visitor", null);
var visitorid = (new Date()).getMilliseconds() + Math.floor(Math.random() * 1000) + generateID(128);
localStorage.setItem("livechatzone_visitor", visitorid);
lcz_vis_key = localStorage.getItem("livechatzone_visitor");
//alert("aaa"+lcz_vis_key);
} else {
//found customer id
}
//alert("found customer vis:"+lcz_vis_key);
if (typeof lcz_vis_key_forced !== 'undefined') {
if (lcz_vis_key_forced == 'reset') {
var visitorid = (new Date()).getMilliseconds() + Math.floor(Math.random() * 1000) + generateID(128);;
localStorage.setItem("livechatzone_visitor", visitorid);
var lcz_vis_key = localStorage.getItem("livechatzone_visitor");
alert('Chat session reset, new key: ' + lcz_vis_key);
} else {
var lcz_vis_key = lcz_vis_key_forced;
localStorage.setItem("livechatzone_visitor", lcz_vis_key_forced);
var lcz_vis_key = localStorage.getItem("livechatzone_visitor");
alert('Opening chat session ' + lcz_vis_key);
}
}
//runs from remote
//lcz_vis_key
jQuery(function () {
//todo check why on test page this info is not complete, vis key not existing
if (lcz_site_key && lcz_site_key != 'undefined' && lcz_vis_key && lcz_vis_key != 'undefined') {
//var site_key = lcz_site_key;
jQuery("#livechatzone_wrapper").show();
jQuery("#livechatzone_exit").hide();
var livechatzone_status = 'closed';
function livechatzone_close() {
jQuery("#livechatzone_wrapper").delay(300).css({ left: '20', top: (jQuery(window).height() - 40) });
jQuery("#livechatzone_wrapper").show(); //mxl-ai1 added because i think wrapper should be sure its open at this point
jQuery("#livechatzone_button_closed").show();
jQuery("#livechatzone_button_opened").hide();
jQuery("#livechatzone_exit").hide();
livechatzone_status = 'closed';
}
function livechatzone_closemobile() {
jQuery("#livechatzone_wrapper").delay(300).css({ left: '20', top: (jQuery(window).height() - 40) });
jQuery("#livechatzone_wrapper").show(); //mxl-ai1 added because i think wrapper should be sure its open at this point
jQuery("#livechatzone_button_closed").show();
jQuery("#livechatzone_button_opened").hide();
jQuery("#livechatzone_exit").hide();
livechatzone_status = 'closed';
}
function livechatzone_open() {
jQuery("#livechatzone_wrapper").delay(300).css({ left: '10', top: (jQuery(window).height() - 500) });
jQuery("#livechatzone_wrapper").show(); //mxl-ai1 added because i think wrapper should be sure its open at this point
jQuery("#livechatzone_button_closed").hide();
jQuery("#livechatzone_button_opened").show();
jQuery("#livechatzone_exit").show();
livechatzone_status = 'opened';
}
function livechatzone_openmobile() {
jQuery("#livechatzone_wrapper").delay(300).css({ left: '10', top: '0' });
jQuery("#livechatzone_wrapper").show(); //mxl-ai1 added because i think wrapper should be sure its open at this point
jQuery("#livechatzone_button_closed").hide();
jQuery("#livechatzone_button_opened").show();
jQuery("#livechatzone_exit").show();
livechatzone_status = 'opened';
}
function livechatzone_init() {
jQuery("#livechatzone_wrapper").delay(10).css({ left: '0', top: (jQuery(window).height() - 40) });
jQuery("#livechatzone_wrapper").show(); //mxl-ai1 added because i think wrapper should be sure its open at this point
jQuery("#livechatzone_button_closed").show();
jQuery("#livechatzone_button_opened").hide();
livechatzone_status = 'closed';
}
function livechatzone_initmobile() {
jQuery("#livechatzone_wrapper").delay(10).css({ left: '20', top: (jQuery(window).height() - 40) });
jQuery("#livechatzone_wrapper").show(); //mxl-ai1 added because i think wrapper should be sure its open at this point
jQuery("#livechatzone_button_closed").show();
jQuery("#livechatzone_button_opened").hide();
livechatzone_status = 'closed';
}
function livechatzone_detectmobile() {
if (jQuery(window).width() > 640) {
return false;
} else {
return true;
}
}
if (livechatzone_detectmobile()) {
livechatzone_initmobile();
} else {
livechatzone_init();
}
//---
/*
var livechatzone_winurl = livechatzone_host+"/chat.php?site_key="+lcz_site_key+"&t="+jQuery.now();
jQuery.ajax({
context: this,
dataType : "html",
url : livechatzone_winurl,
success : function(results) {
jQuery("#livechat_window").html(results);
}
});
*/
//------------------
jQuery(window).on("resize", function () {
if (livechatzone_detectmobile()) {
if (livechatzone_status == 'opened') {
livechatzone_openmobile();
} else {
livechatzone_closemobile();
}
} else {
if (livechatzone_status == 'opened') {
livechatzone_open();
} else {
livechatzone_close();
}
}
// Invoke the resize event immediately
}).resize();
jQuery("#livechatzone_button_opened").click(function () {
if (livechatzone_detectmobile()) {
livechatzone_closemobile();
} else {
livechatzone_close();
}
});
jQuery("#livechatzone_button_closed").click(function () {
if (livechatzone_detectmobile()) {
livechatzone_openmobile();
} else {
livechatzone_open();
}
});
/*
//moved in submenu
jQuery("#livechatzone_button_endchat").click(function(){
var exit = confirm("Are you sure you want to end the session?");
if(exit==true){
jQuery.post(livechatzone_host+"/inc/remotepayload/ajax.endchat.php?t="+jQuery.now(), {site_key: lcz_site_key, vis_key: lcz_vis_key}, function(result){
if(result){
alert(result);
}else{
//resets the chat id
localStorage.removeItem("livechatzone_visitor");
if (livechatzone_detectmobile()) {
livechatzone_closemobile();
}else{
livechatzone_close();
}
window.location = window.location; //'?site_key='+lcz_site_key+'&vis_key='+lcz_vis_key+'&logout=true';
//location.reload();
}
jQuery("span").html(result);
});
}
});
*/
// --------------------------
function customer_message_html(msg){
if (msg.viewed == 1) {
var isread = "<span class='isread_cust'>•</span>";
} else {
var isread = "<span class='noread_cust'>•</span>";
}
var date = new Date(msg.t * 1000);
var formattedDate = date.toLocaleTimeString([], { hour: 'numeric', minute: '2-digit' });
if(!msg.name){
msg.name = "You";
}
html ="<div class='livechatzone_msgln livechatzone_msg_owner_customer'>" +
"<div class='livechatzone_msgln_timestamp_cust'>"+formattedDate+"</div>" +
"<div class='livechatzone_msg_you_label'>"+msg.name+"</div>" +msg.msg+" "+isread+" <br></div>";
return html;
}
function operator_message_html(msg){
if (msg.viewed == 1) {
var isread = "<span class='isread_cust'>•</span>";
} else {
var isread = "<span class='noread_cust'>•</span>";
}
var date = new Date(msg.t * 1000);
var formattedDate = date.toLocaleTimeString([], { hour: 'numeric', minute: '2-digit' });
if(!msg.name){
msg.name = "";
}
html ="<div class='livechatzone_msgln livechatzone_msg_owner_operator'> "+
"<div class='livechatzone_agentimg_userchat'></div>" +
"<div class='livechatzone_msgbg_op'>" +
"<div class='livechatzone_msgln_timestamp_op'>"+formattedDate+"</div>"+
"<div class='livechatzone_msgln_opname'>"+msg.name+"</div>"+msg.msg+ " "+isread+" "+
"<br></div></div>";
return html;
}
function system_message_html(msg){
html = "<div class='livechatzone_msgln livechatzone_msg_owner_system'>"+msg.msg+"<br></div>";
return html;
}
//Load the file containing the chat log
var last_msg_id = 0; //stores highest msg id so it knows what messages to show from the loaded ones
function loadMessages() {
//alert( lcz_vis_key);
//var oldscrollHeight = jQuery("#chatbox").attr("scrollHeight") - 20; //Scroll height before the request
if(!loadmessages_in_progress){
loadmessages_in_progress = true;
jQuery.ajax({
url: livechatzone_host + "/inc/remotepayload/ajax.loadmessages-ai1.php?t=" + jQuery.now(),
type: 'GET',
data: { site_key: lcz_site_key, vis_key: lcz_vis_key, customerview: true, ai_mode: use_ai },
contentType: 'application/json; charset=utf-8',
cache: false,
success: function (ret) {
loadmessages_in_progress = false;
if(ret.messages){
for (const msg of ret.messages) {
//alert(msg.id+" > "+last_msg_id+" = "+msg.msg);
if(msg.id > last_msg_id){
if(msg.owner == 'customer'){
jQuery("#livechatzone_chatbox").append(customer_message_html(msg));
}else if(msg.owner == 'operator'){
jQuery("#livechatzone_chatbox").append(operator_message_html(msg));
}else{
jQuery("#livechatzone_chatbox").append(system_message_html(msg));
}
last_msg_id = msg.id;
//Auto-scroll
var newscrollHeight = jQuery("#livechatzone_chatbox").prop('scrollHeight'); // jQuery("#chatbox").attr("scrollHeight") + 20; //Scroll height after the request
//if(newscrollHeight > oldscrollHeight){
jQuery("#livechatzone_chatbox").animate({ scrollTop: newscrollHeight }, 'normal'); //Autoscroll to bottom of div
//}
}
if(msg.id == last_msg_id){
if(msg.oid==0){ //ai operator
if(msg.owner == 'customer'){
jQuery(".lcz_title").html("AI Assistant<br>"+"Answering....");
jQuery("#livechatzone_usermsg").prop("disabled", true);
jQuery("#livechatzone_usermsg").prop("placeholder", "AI is writing...");
jQuery("#livechatzone_submitmsg").css("visibility", "hidden");
var currentTime = new Date().getTime();
var messageTime = new Date(msg.t * 1000).getTime(); // Convert unix timestamp to milliseconds
var timeDifference = currentTime - messageTime;
var twoMinutes = 2 * 60 * 1000; // 2 minutes in milliseconds
if (timeDifference > twoMinutes) {
var sendmsg = "There was an issue processing your last response, please rephrase it.";
var owner = "system";
jQuery.post(livechatzone_host + "/inc/remotepayload/ajax.savemsg_custom.php?t=" + jQuery.now(), { site_key: lcz_site_key, vis_key: lcz_vis_key, ai_mode: use_ai, msg: sendmsg, owner: owner, no_duplicates: true }, function (result) {
if (result) {
alert(result);
}
});
}
}else{
//update ai name
jQuery(".lcz_title").html("AI Assistant<br>"+msg.name);
jQuery("#livechatzone_usermsg").prop("disabled", false);
jQuery("#livechatzone_usermsg").prop("placeholder", "Enter your message");
jQuery("#livechatzone_submitmsg").css("visibility", "visible");
}
}else{
//update operator name
if(msg.owner == 'operator'){
jQuery(".lcz_title").html("Livechat operator (human)<br>"+ret.current_operator_name);
}
}
}
}
}
//alert(collect_messages);
//jQuery("#livechatzone_chatbox").html(html); //Insert chat log into the #chatbox div
////alert(html);
//Auto-scroll
//var newscrollHeight = jQuery("#livechatzone_chatbox").prop('scrollHeight'); // jQuery("#chatbox").attr("scrollHeight") + 20; //Scroll height after the request
////if(newscrollHeight > oldscrollHeight){
//jQuery("#livechatzone_chatbox").animate({ scrollTop: newscrollHeight }, 'normal'); //Autoscroll to bottom of div
////}
jQuery("#livechatzone_chatbox_send_ongoing").remove();
if(ret.status != 'closed_by_customer'){
jQuery('#livechatzone_button_endchat').show();
jQuery('#livechatzone_status_endchat').html('');
}else{
jQuery('#livechatzone_button_endchat').hide();
//jQuery('#livechatzone_status_endchat').html(' Type a message to resume it.');
jQuery('#livechatzone_output').append('<div style=\"background-color:#ccc;\" class=\"livechatzone_msgln xxinchat-error\"> This chat session has ended. </div>');
setTimeout(function(){ jQuery('.xxinchat-error').remove() }, 7000);
}
},
});
}else{
console.log('loadmessages is still in progress');
}
}
function loadMessagesDownload() {
window.location = livechatzone_host + "/inc/remotepayload/ajax.downloadmessages.php?site_key=" + lcz_site_key + "&vis_key=" + lcz_vis_key + "&customerview=true&t=" + jQuery.now();
/*
//alert( lcz_vis_key);
//var oldscrollHeight = jQuery("#chatbox").attr("scrollHeight") - 20; //Scroll height before the request
jQuery.ajax({
url: livechatzone_host+"/inc/remotepayload/ajax.downloadmessages.php?t="+jQuery.now(),
type: 'GET',
data: { site_key: lcz_site_key, vis_key: lcz_vis_key, customerview: true} ,
contentType: 'application/json; charset=utf-8',
cache: false,
success: function(html){
jQuery("#livechatzone_chatbox").html(html); //Insert chat log into the #chatbox div
//alert(html);
//Auto-scroll
var newscrollHeight = jQuery("#livechatzone_chatbox").prop('scrollHeight'); // jQuery("#chatbox").attr("scrollHeight") + 20; //Scroll height after the request
//if(newscrollHeight > oldscrollHeight){
jQuery("#livechatzone_chatbox").animate({ scrollTop: newscrollHeight }, 'normal'); //Autoscroll to bottom of div
//}
jQuery("#livechatzone_chatbox_send_ongoing").remove();
},
});
*/
}
// var loadmsgInterval ;
var livechatzone_initload_success = false; //updated in livechatzone_initload and checked periodically after sendrequest to know if init finished.
function livechatzone_initload() {
//RUN ALL
//this may be called again if anything chaned, to go to the right action code (chat phase)
// ?blablablacallback=? forces use of jsonp that is cross site and works if a func with same name is present to run the result on callback.
jQuery.getJSON(livechatzone_host + "/inc/remotepayload/ajax.chatstart-ai1.php?t=" + jQuery.now(), { site_key: lcz_site_key, vis_key: lcz_vis_key, current_url: currentLocation, test_op: test_operator, ai_mode: use_ai }, function (data) {
if (lcz_site_key && lcz_site_key != 'undefined' && lcz_vis_key && lcz_vis_key != 'undefined') {
//This part runs only once when everything starts, gets a code from ajax, then does accordingly.
//alert("xxx"+data['code']);
if (data['code'] == '111') {
//start chat
jQuery("#livechatzone_wrapper").show(); //mxl-ai1 added because i think wrapper should be sure its open at this point
jQuery("#livechatzone_requestinfo").hide();
jQuery("#livechatzone_startchat").show();
if (data['opname']) {
var opname = data['opname'];
} else {
var opname = " ";
}
jQuery("#livechatzone_button_opened").html('<div class="livechatzone_agentimg"></div><div class="lcz_title"><b>' + opname + '</b><br>Sales Consultant</div> <div class="livechatzone_button_leaf"></div>');
jQuery("#livechatzone_startchat").load(livechatzone_host + "/inc/remotepayload/html.startchat-ai1.php?t=" + jQuery.now(), { site_key: lcz_site_key, vis_key: lcz_vis_key }, function (response, status, xhr) {
if (status == 'success') {
loadMessages();
if (livechat_debug) {
alert("livechat debug mode enabled, chat will not update");
} else {
if (window.loadmsgInterval) {
clearInterval(window.loadmsgInterval);
}
window.loadmsgInterval = setInterval(loadMessages, livechatzone_refreshinterval);
//alert("azassdhasa:"+window.loadmsgInterval);
}
livechatzone_initload_success = true;
//----todo ---
jQuery("#livechatzone_emoji-picker").load(livechatzone_host + "/inc/remotepayload/html.emojipicker.php?t=" + jQuery.now(), { site_key: lcz_site_key, vis_key: lcz_vis_key }, function (response, status, xhr) {
if (status == 'success') {
//alert('emojis loaded');
}
if (status == 'error') {
alert("Error #2916: Emojis " + response);
}
});
//-------------------
}
if (status == 'error') {
alert("Error #728: StartChat " + response);
}
});
} else if (data['code'] == '204') {
//request info
jQuery("#livechatzone_requestinfo").show();
jQuery("#livechatzone_startchat").hide();
//jQuery("#livechatzone_button_opened").html('<div class="lcz_title"> </div> <div class="livechatzone_button_leaf"></div>');
jQuery("#livechatzone_button_opened").html('<div class="livechatzone_agentimg"></div><div class="lcz_title"><b>Please enter your message</b><br>Agents are online!</div> <div class="livechatzone_button_leaf"></div>');
jQuery("#livechatzone_requestinfo").load(livechatzone_host + "/inc/remotepayload/html.requestinfo.php?t=" + jQuery.now(), { site_key: lcz_site_key, vis_key: lcz_vis_key, op_name: data['op_name'], ai_mode: use_ai }, function (response, status, xhr) {
if (window.loadmsgInterval) {
clearInterval(window.loadmsgInterval);
}
jQuery("#livechatzone_wrapper")[0].offsetHeight; // Trigger a reflow
});
//alert(data['msg']);
} else if (data['code'] == '704') {
//AI MODE request info same as code 204
//request info
jQuery("#livechatzone_requestinfo").show();
jQuery("#livechatzone_startchat").hide();
//jQuery("#livechatzone_button_opened").html('<div class="lcz_title"> </div> <div class="livechatzone_button_leaf"></div>');
jQuery("#livechatzone_button_opened").html('<div class="livechatzone_agentimg"></div><div class="lcz_title"><b>Please enter your message</b><br><!-- Agents are not online --></div> <div class="livechatzone_button_leaf"></div>');
jQuery("#livechatzone_requestinfo").load(livechatzone_host + "/inc/remotepayload/html.requestinfo.php?t=" + jQuery.now(), { site_key: lcz_site_key, vis_key: lcz_vis_key, op_name: data['op_name'], ai_mode: use_ai }, function (response, status, xhr) {
if (window.loadmsgInterval) {
clearInterval(window.loadmsgInterval);
}
jQuery("#livechatzone_wrapper")[0].offsetHeight; // Trigger a reflow
});
//alert(data['msg']);
} else if (data['code'] == '777' || data['code'] == '510') {
//AI MODE start chat same as code 111
//start chat
jQuery("#livechatzone_wrapper").show(); //mxl-ai1 added because i think wrapper should be sure its open at this point
jQuery("#livechatzone_requestinfo").hide();
jQuery("#livechatzone_startchat").show();
var opname = "AI Assistant";
jQuery("#livechatzone_button_opened").html('<div class="livechatzone_agentimg"></div><div class="lcz_title"><b>' + opname + '</b><br>Sales Consultant</div> <div class="livechatzone_button_leaf"></div>');
jQuery("#livechatzone_startchat").load(livechatzone_host + "/inc/remotepayload/html.startchat-ai1.php?t=" + jQuery.now(), { site_key: lcz_site_key, vis_key: lcz_vis_key, ai_mode: use_ai }, function (response, status, xhr) {
if (status == 'success') {
loadMessages();
if (livechat_debug) {
alert("livechat debug mode enabled, chat will not update");
} else {
if (window.loadmsgInterval) {
clearInterval(window.loadmsgInterval);
}
window.loadmsgInterval = setInterval(loadMessages, livechatzone_refreshinterval);
//alert("azassdhasa:"+window.loadmsgInterval);
}
livechatzone_initload_success = true;
//----todo ---
jQuery("#livechatzone_emoji-picker").load(livechatzone_host + "/inc/remotepayload/html.emojipicker.php?t=" + jQuery.now(), { site_key: lcz_site_key, vis_key: lcz_vis_key }, function (response, status, xhr) {
if (status == 'success') {
//alert('emojis loaded');
}
if (status == 'error') {
alert("Error #2916: Emojis " + response);
}
});
//-------------------
}
if (status == 'error') {
alert("Error #728: StartChat " + response);
}
});
} else if (data['code'] == '0000') {
alert("Error #0000: " + data['msg']);
} else {
alert("unknown response code: "+data['code']+" "+data['msg']);
//jQuery("#livechatzone_startchat").hide();
//jQuery("#livechatzone_requestinfo").show();
//jQuery("#livechatzone_requestinfo").html(" [" + data['code'] + "] " + data['msg']);
}
/*
jQuery.each(data, function(index, element) {
jQuery('body').append(jQuery('<div>', {
text: element.name
}));
});
*/
} else {
alert("Error #099 missing keys");
}
})
.fail(function (jqXHR, textStatus, errorThrown) {
//alert('ERROR #718 ChatStart request failed! status: ' + textStatus + " err:" + errorThrown);
//pass error via url, for a weird reason this loads even if no err.
var url = window.location.href;
if (window.location.search.indexOf('lvcerr=') == -1) { //only if not exist yet
if (url.indexOf('?') > -1) {
url += '&lvcerr=718'
} else {
url += '?lvcerr=718'
}
}
if (window.location.search.indexOf('openchat=') == -1) { //only if not exist yet
if (url.indexOf('?') > -1) {
url += '&openchat=2'
} else {
url += '?openchat=2'
}
}
window.location.href = url;
})
.done(function (data) {
//this keeps running till done
})
//.success(function() {
// alert('deprecated');
//})
//.error(function(data) { alert("error"+data); })
//.complete(function() { alert("complete"); })
} //livechatzone_initload() loads a code via ajax and goes to the corresponding initial load action
function livechatzone_sendReqdata() {
var form = jQuery('#livechatzone_reqdataform');
var data = jQuery(form).serialize(); //new FormData( jQuery(form)[ 0 ] );
jQuery.post(livechatzone_host + "/inc/remotepayload/ajax.requestinfo.php?t=" + jQuery.now(), { formdata: data, site_key: lcz_site_key, vis_key: lcz_vis_key, test_op: test_operator, ai_mode: use_ai }, function (result) {
if (result == 'SUCCESS') {
livechatzone_initload();
//alert("Status: "+status);
/**/
//livechatzone_initload_success
//@@TODO: MUST: this should first check if livechatzone_initloaded() finished loadin without error, or called at the end of that func.
//@@TODO: The above function for some weird reason runs loadMessages but does not put data in the #livechatzone_chatbox div. It does run ok if page refreshes , so below is a temporary super-ugly fix, to refresh page once user enters data and starts chat
var url = window.location.href;
if (window.location.search.indexOf('openchat=') == -1) { //only if not exist yet
if (url.indexOf('?') > -1) {
url += '&openchat=1'
} else {
url += '?openchat=1'
}
}
window.location.href = url;
//end ugly fix ----------------
} else {
alert(result);
}
jQuery("#livechatzone_wrapper")[0].offsetHeight; // Trigger a reflow
//jQuery("span").html(result);
});
return false;
}
jQuery(document).on("click", "#livechatzone_enter", function () {
livechatzone_sendReqdata();
});
//If user submits the form
jQuery(document).on("click", "#livechatzone_submitmsg", function () {
var clientmsg = jQuery("#livechatzone_usermsg").val();
//alert('s msg'+clientmsg);
//jQuery('<div id="livechatzone_chatbox_send_ongoing">Sending message...</div>').insertAfter(jQuery('[class^="livechatzone_msgln"]').last());
//jQuery('<div id="livechatzone_chatbox_send_ongoing">Sending message...</div>').insertAfter(jQuery('[id^="afterchatlines"]').last());
jQuery("#afterchatlines").html('<div id="livechatzone_chatbox_send_ongoing">Sending message...</div>');
//jQuery('#afterchatlines').html('Sending message...');
jQuery.post(livechatzone_host + "/inc/remotepayload/ajax.savemsg.php?t=" + jQuery.now(), { msg: clientmsg, site_key: lcz_site_key, vis_key: lcz_vis_key, ai_mode: use_ai }, function (result) {
if (result) { alert(result); }
//jQuery("span").html(result);
});
jQuery("#livechatzone_usermsg").val("");
return false;
});
jQuery(document).on("click", "#livechatzone_exit", function () {
//var exit = confirm("Are you sure you want to end the session?");
//if(exit==true){
//window.location = '?site_key='+lcz_site_key+'&vis_key='+lcz_vis_key+'&logout=true&t="+jQuery.now();
//jQuery.post(livechatzone_host+"/inc/remotepayload/ajax.endchat.php?t="+jQuery.now(), {site_key: lcz_site_key, vis_key: lcz_vis_key}, function(result){
//if(result){
// alert(result);
//}else{
if (livechatzone_detectmobile()) {
livechatzone_closemobile();
} else {
livechatzone_close();
}
//}
//jQuery("span").html(result);
//});
//}
});
jQuery(document).on("click", "#livechatzone_button_talktohuman", function (e) {
var msg = "[human_operator_requested]";
var owner = "operator";
jQuery.post(livechatzone_host + "/inc/remotepayload/ajax.savemsg_custom.php?t=" + jQuery.now(), { site_key: lcz_site_key, vis_key: lcz_vis_key, ai_mode: use_ai, msg: msg, owner: owner }, function (result) {
if (result) {
alert(result);
}
});
});
jQuery(document).on("click", "#livechatzone_button_endchat", function (e) {
var exit = confirm("Are you sure you want to end the session?");
if (exit == true) {
jQuery.post(livechatzone_host + "/inc/remotepayload/ajax.endchat.php?t=" + jQuery.now(), { site_key: lcz_site_key, vis_key: lcz_vis_key, ai_mode: use_ai }, function (result) {
if (result) {
alert(result);
} else {
//resets the chat id
localStorage.removeItem("livechatzone_visitor");
if (livechatzone_detectmobile()) {
livechatzone_closemobile();
} else {
livechatzone_close();
}
window.location = window.location; //'?site_key='+lcz_site_key+'&vis_key='+lcz_vis_key+'&logout=true';
//location.reload();
}
jQuery("span").html(result);
});
}
});
//file upload starts ----
jQuery(document).on("click", "#livechatzone_download-chat-history", function (e) {
//alert('feat not ready yet.');
loadMessagesDownload();
});
jQuery(document).on("click", "#livechatzone_process-file-button", function (e) {
e.preventDefault();
jQuery('#livechatzone_file_input').trigger('click');
});
jQuery(document).on("change", "#livechatzone_file_input", function (e) {
let files = new FormData(), // you can consider this as 'data bag'
url = livechatzone_host + "/inc/remotepayload/upload.php?chat_vis=" + lcz_vis_key + "&site_key=" + lcz_site_key+"&ai_mode="+ use_ai + "&t=" + jQuery.now();
files.append('livechatzone_file', jQuery('#livechatzone_file_input')[0].files[0]); // append selected file to the bag named 'file'
jQuery.ajax({
type: 'post',
url: url,
processData: false,
contentType: false,
data: files,
success: function (response) {
//jQuery("#livechatzone_output").html(response);
//document.write(response);
if (response) {
alert("Err #4199 " + response);
}
},
error: function (err) {
alert("Err #4102 " + err);
jQuery("#livechatzone_output").html(err);
}
});
});
jQuery('#livechatzone_file_input').hide(); //css("visibility", "hidden")
//----file upload ends
//designer 2
jQuery(document).on("click", ".livechatzone_download-main", function (event) {
jQuery(this).find('.livechatzone_download-submenu').toggle();
})
//jQuery('#livechatzone_emoji-picker').html("<a href=''>ddd</a>");
jQuery(document).on("mouseover", ".lcz-emojis", function () { //mouseover
//alert("aaa");
jQuery(".lcz-emojilist").css("visibility", "visible");
});
jQuery(document).on("mouseout", ".lcz-emojis", function () {
//alert("bbb");
jQuery(".lcz-emojilist").css("visibility", "hidden");
});
/**/
/*
jQuery(document).on("click",".lcz-emojis", function(event){
jQuery(".lcz-emojilist").toggle();
});
jQuery(document).on("click",".lcz-emojis", function(){ //mouseover
//alert("aaa");
jQuery(".lcz-emojilist").css("visibility", "visible");
}).mouseout(function() {
jQuery(".lcz-emojilist").css("visibility", "hidden");
});
*/
jQuery(document).on("click", ".fg-emoji-picker-item", function (event) {
event.preventDefault();
//event.stopPropagation();
//alert("ccc");
//alert(jQuery(this).attr('data-code'));
jQuery('#livechatzone_usermsg').val(jQuery('#livechatzone_usermsg').val() + ' ' + jQuery(this).attr('href') + ' ');
jQuery(".lcz-emojilist").css("visibility", "hidden");
});
jQuery("#provideuserinfo_fields").hide(); //also removed from css
jQuery(document).on("click", "#provideuserinfo_button", function (e) {
jQuery("#provideuserinfo_fields").slideToggle("slow", function () {
// Animation complete.
jQuery("#provideuserinfo_button").hide();
});
});
jQuery("#livechatzone_button_closed").html('<img src="' + livechatzone_host + '/img/livechatbutton.png" class="livechatzone_buttonimg"/><div class="lcz_title">Chat with us<!--. We are online!--></div> <div class="livechatzone_button_leaf"></div>');
jQuery("#livechatzone_button_opened").html('<div class="livechatzone_agentimg"></div><div class="lcz_title"> </div> <div class="livechatzone_button_leaf"></div>');
//opens the chat by default if openchat param is set
if (window.location.search.indexOf('openchat=') > -1) {
if (livechatzone_detectmobile()) {
livechatzone_openmobile();
} else {
livechatzone_open();
}
}
if (!livechat_debug) {
if(lcz_open_after>0){
//open after x
setTimeout(function () {
//open after x miliseconds
if (livechatzone_status != 'opened') {
if (livechatzone_detectmobile()) {
//livechatzone_openmobile();
//do not open on mobile as it takes entire screen
} else {
livechatzone_open();
}
}
}, lcz_open_after*1000);
}
} else {
alert("Livechat is under maintenance, our technicians are working on it.");
//livechatzone_open();
}
livechatzone_initload();
//----
} else {
alert("Livechat missconfigured key. s:" + lcz_site_key + ' v:' + lcz_vis_key);
}
});